ATTENTION:

L'aide est rédigé en anglais.

Les termes et conditions sont rédigés en anglais.

Nous ne sommes pas responsable des erreurs de traduction

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Help ZOLUM.COM

What is ZOLUM ?
Is it free?
Do I have to register to use ZOLUM?
How do I post an ad?
How do I find an ad?
How do I edit an ad?
How long will my posting appear on ZOLUM?
How do I remove my ad?
How do I activate and deactivate an ad?
How do I contact a seller?
How do I upload a picture?
Why is my ad was removed?


Information about fraudulent sellers

Classifieds prohibited / not allowed

Featured ads



What is ZOLUM?

ZOLUM Microads are small classified ads.
Only 130 characters and a photo.
Simplify the research, publication and contact between sellers and buyers.
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ZOLUM is FREE?

Yes, ads are free!
With the exception of featured Ads (more info)
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Do I have to register to use ZOLUM?

No registration is required to browse items or contact the advertiser.
Registration is required to advertise and / or sell items to reduce problems with spam and fraudulent sellers.
Placing an ad and registration is just one step! In seconds!
Account Activiacion is required to display ads, ZOLUM will send you an e-mail with a link and instructions for activation.
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How do I post an ad?

Click "Post Your Ad Free!."
Write your description, upload your photo and enter four keywords that best describe your listing.
Complete the login or registration.
Once you are done posting your ad, enter your emial account and activate your account.
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How do I find an ad?

Just type what you are looking for, select the location and click on Search!
You can browse by locations from the bottom of page.
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How do I edit an ad?

You can not edit ads beacuse the simplicity of them, just delete the ad and place another one
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How long will my posting appear on Zolum?

The ads last 30 days. After then, the ad will automatically expire and be disabled.
You can re post it at any time.
If an ad is OFF for 120 days will be deleted automatically.
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How do I remove my ad?

If your item sells or if you decide to remove it, enter your account and choose the Delete one or more ads option.
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How do I activate or deactivate my ad?

By ON - OFF option, you can enable and disable one or all of your listings in one click!
If an ad is disabled for 120 days will be removed.
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How do I contact a seller?

To the right of each posting click on "Contact." Complete the form including a email and message, enter the security code and press send.
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How do I load the picture?

You can only upload one photo per ad, simply click Browse and select the photo from your computer.
Allowed formats: Gif - JPG
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Why is my ad was removed?

4 Possible reasons:

Your posting expired.

Your posting was flagged for removal by users.

Your posting was removed by staff.

You deleted the posting yourself.


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Fraudulent Sellers Information

• Always use the link "Contact" to the right of ad.  An email will be sent out to the seller with your email address and all transactions will be conducted between you and the seller directly via our system. This way, if we are notified of a seller's fraudulent activity, we will have your contact information to reach you and provide you with the information. Since our marketplace is always free, there should be little incentive to take communications off line.
• Know what you are buying to determine the veracity of the ad.
  
• Ask for sellers address and phone number, make sure to contact them at any time
• Use a payment method with fraud protection. DO NOT use wire transfers, money gram or other you can not recover the money.
• Do not follow links in ads that are questionable.

Beware of Sellers who:

• Indicate an address that differs from the ad.
• Recommend a paid service unknown.
• Indicating authenticity of the item not for sale.
• They try to persuade some forms of payment or contacts outside ZOLUM.
• Not answer emails.
• They have excuses for losses, etc.
• Suspicious fraudulent copies.
• They refuse to give information.
• They sell items at a suspiciously low price.
• Ask you to wire money into their account.
• Buyer offers high-value (but fake) cashier's check in exchange for your for sale item. The value of cashier's check often far exceeds your item and the buyer asks you to wire the balance via money transfer service. Banks will often cash these fake checks AND THEN HOLD YOU RESPONSIBLE WHEN THE CHECK FAILS TO CLEAR . Scam often involves a 3rd party (shipping agent, business associate owing buyer money). We would strongly discourage you from wiring money.
• Recommend an unfamiliar escrow or payment service.
• Place large orders to be sent to a foreign location.
• Say they will pay you half of what's due before they receive the item, and half payment afterwards.
• Will not provide you a verifiable telephone number.
• Pay with an international credit card or cashier's check.

If you find a posting that seams fraudulent, Flagg it using the link on the right of the ad.

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Prohibited and permitted NO Ads

Zolum prohibits the listing or sale of any items that are illegal, under any applicable law, statute, ordinance or regulation at local, state, provincial, national or international law. The following type of listings are prohibited on Zolum site: Postings of any franchise, pyramid scheme, "club membership", multi-level marketing, distributorship or sales representatives arrangement or other business opportunity which requires an up front of periodic payment, requires recruitment of other member, sub-distributors or sub-agents, or pays commissions only (except for postings that make clear that the available job pays commission only and clearly describes the product or service that the job seeker would be selling, in which case such postings may be permissible).

Other items that are specifically prohibited include: 

• Alcoholic Beverages
• Blood, Bodily Fluids and Body Parts
• Burglary Tools
• Counterfeit currency, stamps or coins
• Counterfeit Products
• Electronic Surveillance Equipment
• Embargoed Goods
• Government and Transit Uniforms, IDs and Licenses
• Illegal Drugs & Drug Paraphernalia
• All type of illegal services and products.
• Hazardous Materials
• Fireworks, Destructive Devices and Explosives
• Identity Documents, Personal Financial Records & Personal Information (in any form, including mailing lists)
• Items which encourage or facilitate illegal activity
• Lottery Tickets, Sweepstakes Entries and Slot Machines
• Obscene Material and all types of Pornography
• All type of offensive material
• Pesticides
• Pictures or images that contain frontal nudity
• Police & Other Security Forces Badges and Uniforms
• Prescription Drugs and Devices
• Recalled items
• Stocks and Other Securities
• Stolen Property
• Tobacco Products
• Used Cosmetics
• Weapons and related items (such as firearms, firearm parts and magazines, ammunition, BB and pellet guns, tear gas, stun guns, switchblade knives, and martial arts weapons).

If you find an ad contains prohibited items, Flagg the posting using the link on it.

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Featured Ads

To have your ads appear on the top of the listings originated from the searches, you can feature your ad for a fixed price for 30 calendar days, and expires automatically.
No refund in case of errors in postings, illegal ads or flagged by users, etc.

Payments are made only through service PAYPAL.COM

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